Released: 30, April 2007 Motability Operations to provide online access information
Motability Operations, the UK’s leading provider of cars for disabled people, is listing all their 4,000 plus dealer agents on www.directenquiries.com, the Nationwide Access Register.
The long-term partnership with Direct Enquiries will include an online dealer locator, giving Motability customers a quick and easy method of finding access information about dealerships countrywide, covering all major vehicle marques. The comprehensive access information will also be available through www.directenquiries.com, the Nationwide Access Register, promoting Motability’s services to the huge numbers of people visiting the register each month.
Before the service is launched, all Motability dealer partners will undergo a rigorous assessment process to gather all the access data from every site. This will ensure the information listed on www.directenquiries.com is entirely accurate and updateable whenever changes take place. The assessments will be undertaken by the Direct Enquiries team.
Mike Betts, chief executive, Motability Operations said: “As the UK’s leading provider of vehicles for disabled people it makes commercial sense for us to be listed on the UK’s most used access register. We have a service-based ethos and want to give our customers the best possible experience. We know that visiting a car dealer can sometimes cause anxiety. By providing the access details, location maps and other comprehensive information for all the car dealers who provide Motability cars on www.directenquiries.com and www.motability.co.uk, customers will be able to plan visits to our partner dealers in advance, secure in the knowledge that they will be able to overcome any potential access issues.”
www.directenquiries.com chief executive, Grant Kennedy said: “Motability Operations is the UK’s premiere provider of vehicles for disabled people; their service has already been life changing for over two million people, including my own father. Their decision to join the register will substantially increase the benefits they offer to people all across the country.”
The Motability Car Scheme provides a new car complete with tax, insurance, RAC breakdown cover, and free replacement tyres to disabled people and their families. Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance or the War Pensioners’ Mobility Supplement is eligible for a car on the scheme. There are no further medical assessments or credit checks required.
(ends)
Notes to Editor
directenquiries.com, was developed as the Nationwide Disabled Access Register in 2002 in partnership with RADAR (Royal Association for Disability and Rehabilitation) and The Employers' Forum on Disability. During the past 12 months the information available has grown to include access for parents with pushchairs as well as the general public. This allowed directenquiries.com to rebrand as The Nationwide Access Register in January 2006.
Directenquiries.com is the only Nationwide Access Register specifically designed for companies to showcase their disabled access and other facilities. On average, directenquiries.com receives over 2.4 million hits each month from people looking for businesses, organisations and services with the disabled access they require. Registration is only £35 per year, per location, for which companies receive the following:
• Nationwide registration on directenquiries.com detailing company name, address and other contact details, including links to their website, should they have one
• Access to the Action Plan
• A “More Information” section, equivalent to five pages of A4, updateable on a daily basis. This allows businesses to include information on forthcoming additions or changes to their disabled access as well as useful information about their business in general
• Feedback facility providing customer comments and opinion
For users, directenquiries.com provides a full directory service for UK companies detailing the access and facilities available at those registered with directenquiries.com. The register currently includes disabled access information on leading high street names such as Boots, LloydsTSB, Argos, Gap, John Lewis, Sainsbury’s, Asda, Costa Coffee, Pizza Express, PC World and Waterstone’s as well as thousands of small and independent businesses. The disabled access information encompasses everything from parking, entrances, lifts, toilets, counter heights, wheelchair and pushchair access to staff assistance and auxiliary aids such as Braille, large print and induction loops.
For further information, images and interviews please contact us on 01344 360101 or e-mail press@directenquiries.com
www.directenquiries.com