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Location Details

Address

Albemarle Street
Mayfair
London
W1S 4BP


t: +44 (0)20 7493 6020
f: +44 (0)20 7493 9381



Assistance dogs welcome Assisted wheelchair access Facilities for the mobility impaired Customer toilet facilities Accessible toilets Temporary ramp available Staff assistance available Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Customer lift provided Accessible lift provided Parent with pushchair access Alternative languages available. Roll-In Shower Available Accessible Bedroom Available

Access information: Direct Enquiries Assessed
 
AA 5 star
LDA Hotels logo

Access in Summary

Accommodation

The hotel has two accessible rooms both with en-suite shower rooms and bathrooms. The rooms are very spacious and modern.

Car Parking/Drop Off

The drop off is located outside the main entrance.

Public Transport

Green Park tube station is a short distance from the hotel. There are also two bus stops that are close to the hotel.

Access into Hotel

There is a small step from the pavement to the entrance area. The hotel has a portable ramp to allow wheelchair users to gain access easily.

Circulation

The general circulation at the hotel is good, with wide corridors and wide doors.

Reception

The main reception is located in the middle of the hotel on the ground floor. To reach this you have to go down two steps where there is a portable ramp available. Guests can also use the concierge desk which is next to the main entrance doors to check in or out.

Bars

The hotel has one bar which is called The Donovan Bar . This is located a short distance from the reception. The entrance to the bar is through a set of double doors that are suitable for a wheelchair user. The hotel also has a tea room which is also a short distance from the reception. The entrance to this is through a set of double doors which are left open. There is plenty of seating available in both of these areas to suit everybody.

Restaurants

The hotel has one restaurant that is called The Albemarle, which is a very short distance from the reception. This is a table service restaurant. The entrance to this is though a set of double doors that are left open. The seating is suitable for all types of guests and wheelchair users can sit at the table comfortably.

Health Club

The hotel has a spa and gym which is located in the basement. To access this there is a lift close to reception. The gym has running machines, rowing machines and weights. The spa provides facials and massages.

Business Facilities

The hotel has business facilities which are located near the main reception. Access to this area is gained via three steps or a portable ramp is available.

Staff: Languages spoken

The staff will help by taking you bags to your room, helping with payment and helping you to and from your taxi or car. The staff at the hotel speak a number of languages including Polish, French, German, Italian, Spanish, Lithuanian, Hindi, Punjabi, Swedish and Portuguese.

Access Symbols Explained:


  • Assistance dogs welcome Assistance dogs are welcome in our premises.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Temporary ramp available We provide temporary ramps to improve access to the building.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Alternative Languages available Alternative languages available
  • Roll-In shower available Roll-In Shower Available

Hotel Drop Off


Hotel Entrance


Reception


The Albemarle


Accessible Bedroom


Accessible Bathroom