| General Information |
| There is a programme in place to ensure all staff receive training in the diversity of communication needs and access requirements. |
| Staff members are not trained and/or qualified to provide communication services such as sign language. |
| There is a procedure for arranging British Sign Language interpreters. |
| There is a procedure for arranging lip speakers. |
Staff members can speak alternative languages other than English.
Italian, French, German Portuguese, polish, Lithuanian and Spanish. |
| Accessible rooms are all priced in the same price bracket. For a price, please contact the hotel. |
| Are both smoking and no smoking accessible rooms offered: All rooms are non smoking. |
| There are vibrating pagers available. |
| There are vibrating mattress pads or pillows in the bedrooms. |
| Staff are familiar with the arrangements for emergency evacuation. |