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Crowne Plaza Hotels

Location Details

Address

Crowne Plaza London - Heathrow
Stockley Road
London
UB7 9NA


t: 0800 40 50 60

Assistance dogs welcome Assisted wheelchair access Facilities for the mobility impaired Customer toilet facilities Accessible toilets Facilities for hard of hearing people. Induction loop available Customer parking facilities Accessible car parking Staff assistance available Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low Reception/Information counters available. Automatic doors present Customer lift provided Accessible lift provided Parent with pushchair access Alternative languages available. Hoist Available Accessible Bath Available Accessible Bedroom Available

Access information: Direct Enquiries Assessed
 
AA 4 star
Crowne Plaza Hotels logo

Access in Detail


Crowne Plaza - Heathrow Simply Nico Restaurant and Bar

Details

Simply Nico Restaurant and Bar
The restaurant is American. The restaurant is British & Irish. The restaurant is Mexican.
The restaurant has Table Service.
Braille menus are not available.
Large Print Menus are available.
Pictorial representation menus are not available.
Staff will offer to read the menu.
Highchairs are available.
High chairs are shared with the hotel restaurant.
Booster seats are not available.
There is enough space for a wheelchair user to pass freely between tables.
A wheelchair user can sit at the table without having to transfer to a chair.
There is sufficient clearance under the table for a wheelchair user to sit comfortably.

Entrance to Simply Nico's
Entrance to Simply Nico's
There is level access to the entrance.
There is a double door. Opens out.
The doors are normally held open during trading hours.
The door opening is wide enough for all users.
There is adequate space available alongside the leading edge for a wheelchair user to open the door while clear of door swing.
The threshold is level.
The doors and side panels have vision panels.
The door handles are easy to grip and operate.
The handles are within reach of all users.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

Bar Counter
Bar Counter
Do counter heights suit both seated and standing users: Customers are greeted and seated. Simply Nico operate a full table service including drinks from the bar.
There is a provision on both sides for wheelchair users.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
If customers are unable to use chip and pin due to their disability are other arrangements available: Payment is taken at the table.

General Area
The clear widths are adequate.
There is adequate lighting.

Internal Doors
Entrance Doors
There is a double door. Opens out.
The door opening is wide enough for all users.
There is adequate space alongside the leading edge for a wheelchair user to open the door while clear of door swing.
The threshold is level.
The doors and side panels have vision panels.
The door handles are easy to grip and operate.
The handles are within reach of all users.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

Surfaces
The floor surface is suitable for the passage of wheelchair users.
The junctions between floor surfaces are correctly detailed and free from height variation.
The floor surfaces are slip resistant.

Seating
Seating
The seats are stable with armrests and available in different heights.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

Signage
The signs are in a logical position.

Lighting
The level of lighting is sufficient for the intended use.

Acoustics
The background noise is kept to a minimum level.
The quiet and noisy areas are separated by a buffer zone.