Crowne Plaza Hotels

Crowne Plaza Hotels

Crowne Plaza London - Heathrow
Stockley Road
London
UB7 9NA

t: 0871 942 9140

Assistance dogs welcome

Assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Facilities for hard of hearing people.

Induction loop available

Customer parking facilities

Accessible car parking

Staff assistance available

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Low Reception/Information counters available.

Automatic doors present

Customer lift provided

Accessible lift provided

Parent with pushchair access

Alternative languages available.

Hoist Available

Accessible Bath Available

Accessible Bedroom Available

Access information:
Direct Enquiries Audited

Dr O Driscoll's Irish Bar

Click on the image above to view a 180 degree image

The restaurant is British & Irish.
Pub food menu.

The restaurant has Table Service.

Braille menus are not available.

Large Print Menus are available.

Pictorial representation menus are not available.

Highchairs are available.
Available from the adjacent restaurant.

Booster seats are not available.

There is enough space for a wheelchair user to pass freely between tables.

A wheelchair user can sit at the table without having to transfer to a chair.

There is sufficient clearance under the table for a wheelchair user to sit comfortably.

Entrance

There is level access to the entrance.

There is a single door. Opens in.

The door opening may not be wide enough for all users.

The threshold is not level.

The doors and side panels have vision panels.

The door handles are easy to grip and operate.

The handles are within reach of all users.

The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

Bar

There is a provision on both sides for wheelchair users.

There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

There is an induction loop with a speech enhancement system.

Other arrangements are available.
Staff assistance is available and payment can be taken at the table.

General Area

The clear widths are adequate.

There is adequate lighting.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

Seating

The seats are stable with armrests and available in different heights.

There is space for a wheelchair user to pull up alongside a seated companion.

There is space for an assistance dog to rest.

Signage

The signs are in a logical position.

Lighting

The level of lighting is sufficient for the intended use.

Areas of changes in level and potential hazards are well lit.

Acoustics

The background noise is kept to a minimum level.

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