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Crowne Plaza Hotels

Location Details

Address

Crowne Plaza London - Heathrow
Stockley Road
London
UB7 9NA


t: 0800 40 50 60

Assistance dogs welcome Assisted wheelchair access Facilities for the mobility impaired Customer toilet facilities Accessible toilets Facilities for hard of hearing people. Induction loop available Customer parking facilities Accessible car parking Staff assistance available Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low Reception/Information counters available. Automatic doors present Customer lift provided Accessible lift provided Parent with pushchair access Alternative languages available. Hoist Available Accessible Bath Available Accessible Bedroom Available

Access information: Direct Enquiries Assessed
 
AA 4 star
Crowne Plaza Hotels logo

Access in Detail


Crowne Plaza - Heathrow General Hotel Information

Details

There is a programme in place to ensure all staff receive training in the diversity of communication needs and access requirements.
Staff are trained and refreshed every six months.
Staff members are not trained and/or qualified to provide communication services such as sign language.
Staff members can speak alternative languages other than English.
There are accessible rooms available in all price brackets.
There are no smoking accessible rooms.

Means of escape

All ground-floor exit routes are accessible to all, including wheelchair users.
There are vibrating mattress pads or pillows in the bedrooms.