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Crowne Plaza Hotels

Crowne Plaza Hotels

Location Details

Address

Crowne Plaza London - St James Hotel and Suites
Buckingham Gate 45-51
London
SW1E 6AF

Access in Detail


Dukes Lounge
Click on the image above to view a 180 degree image

Dukes Entrance
There is weather protection provided.
There is no level access to the entrance.
There is a double door. Opens out.
Is the door opening wide enough for all users: Not step free, unsuitable for wheelchair users.
The threshold is not level.
The doors and side panels have vision panels.
The door handles are easy to grip and operate.
The handles are within reach of all users.
Not step free so therefore unsuitable for wheelchair users.
Some customers may find the door pressures too heavy. The hotel is aware of this and is reviewing the pressures. Should you require assistance please speak to a member of staff.

Internal Doors
There is a double door.
The door opening is wide enough for all users.
There is adequate space alongside the leading edge for a wheelchair user to open the door while clear of door swing.
The threshold is level.
The doors and side panels have vision panels.
The door handles are easy to grip and operate.
The handles are not within reach of all users.
Handles may be high for some customers.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

Counters & Service Desks
The counter heights suit both seated and standing users.
There is a provision on both sides for wheelchair users.
There is sufficient space to write or sign documents on the counter.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

General Area
The clear widths are adequate.
There is adequate lighting.

Surfaces
The floor surface is suitable for the passage of wheelchair users.
The junctions between floor surfaces are correctly detailed and free from height variation.
The floor surfaces are slip resistant.

Seating
The seats are stable with armrests and available in different heights.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

Signage
The signs are in a logical position.

Lighting
The level of lighting is sufficient for the intended use.
Areas of changes in level and potential hazards are well lit.

Acoustics
The background noise is kept to a minimum level.

Steps from Regent lift lobby to Upper Floors
Name Steps from Regent lift lobby to Upper Floors
Reference B
From Basement
To 1st Floor
The steps do not incorporate handrails of the correct specification.
There are no visual contrasts at the top and bottom of the steps.

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