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Crowne Plaza Hotels

Crowne Plaza Hotels

Location Details

Address

Crowne Plaza London - St James Hotel and Suites
Buckingham Gate 45-51
London
SW1E 6AF

Access in Detail


Zander Bar
Click on the image above to view a 180 degree image
The restaurant is British & Irish.
The restaurant has Table Service.
Staff will bring drinks and take payments at the table.
Braille menus are not available.
Large Print menus are not available.
Pictorial representation menus are not available.
Staff will offer to read the menu.
Highchairs are available.
Booster seats are not available.
There is enough space for a wheelchair user to pass freely between tables.
A wheelchair user can sit at the table without having to transfer to a chair.
Tables are low level

Internal Doors leading to Zander Bar
The doors are held open during business hours.
There is a double door. Opens in.
The door opening is wide enough for all users.
There is adequate space alongside the leading edge for a wheelchair user to open the door while clear of door swing.
The threshold is level.
Please be aware that the doors and side panels do not have vision panels.
The door handles are easy to grip and operate.
The handles are within reach of all users.
Some people may find door pressures heavy. The Hotel is aware of this and is reviewing the pressures.

Steps leading to internal entrance of Zander Bar
Name Steps leading to internal entrance of Zander Bar
From Ground Floor
To Mezzanine
The steps do not incorporate handrails of the correct specification.
There are visual contrasts at the top and bottom of the steps.

Entrance to Bank Restaurant and Zander Bar From Street
There is no weather protection provided.
There is level access to the entrance.
There are three steps once inside the entrance.
There is a single door. There is a revolving door.
The door opening is wide enough for all users.
There is less than 30cm of space available alongside the leading edge for a wheelchair user to open the door while clear of door swing.
The threshold is level.
The doors and side panels have vision panels.
The door handles are not easy to grip and operate.
The handles are within reach of all users.
Some customers may find the door pressures too heavy. The hotel is aware of this and is reviewing the pressures. Should you require assistance please speak to a member of staff.

General Area
The clear widths are adequate.
There is adequate lighting.

Surfaces
The floor surface is suitable for the passage of wheelchair users.
The junctions between floor surfaces are correctly detailed and free from height variation.
The floor surfaces are slip resistant.

Seating
The seats are stable with armrests and available in different heights.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

Signage
The signs are in a logical position.

Lighting
The level of lighting is sufficient for the intended use.
Areas of changes in level and potential hazards are well lit.

Acoustics
The background noise is kept to a minimum level.

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