Crowne Plaza Hotels

Crowne Plaza Hotels

Crowne Plaza London - St James Hotel and Suites
Buckingham Gate 45-51
London
SW1E 6AF

t: 0800 40 50 60

Facilities for partially sighted or blind people

Assistance dogs welcome

Assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Facilities for hard of hearing people.

Induction loop available

Temporary ramp available

Staff assistance available

Customer lift provided

Accessible lift provided

Parent with pushchair access

Alternative languages available.

Accessible Bedroom Available

Access information:
Direct Enquiries Audited

Visit Britain 4 star

Changing area

Click on the image above to view a 180 degree image

A wheelchair user can not access the changing facility and all areas within.

There are no accessible unisex changing cubicle.

There is not an accessible shower.

General Area

The clear widths are adequate.

There is adequate lighting.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

Toilets

There are toilet facilities available.

The toilet is not in an accessible location.

The lobby is not of sufficient size therefore making access difficult.

The doors are lightweight enough to open easily.

The wash basins are at a suitable height.

The taps are easy to operate.

Seating

The seats are stable with armrests and available in different heights.

There is space for a wheelchair user to pull up alongside a seated companion.

There is space for an assistance dog to rest.

Lighting

The level of lighting is sufficient for the intended use.

Areas of changes in level and potential hazards are well lit.

Signage

The signs are in a logical position.

Acoustics

The background noise is kept to a minimum level.

The quiet and noisy areas are separated by a buffer zone.

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