At Debenhams we are committed to providing all of our customers with a welcoming environment. We are working with Direct Enquiries to provide detailed information regarding the access and facilities that we provide and will be updating this information in the coming weeks.
We understand that every customer has different requirements and with this in mind we have made provision, where required, to make physical changes in our stores to improve the accessibility for customers with disabilities.
We aim to offer an excellent standard of customer service and are embarking on a customer service program where staff will be continually trained to meet the needs of all of our customers.
Should, for any reason beyond our control, there be physical changes that could not be made, our colleagues will be happy to provide personal help and assistance to make your visit to Debenhams as pleasurable as possible.
Should you discover that a store has not met your requirements please use the feedback link on this page. All of our customers are important to us and we are working hard to make our stores as accessible as we can.