Express By Holiday Inn

Location Details

Address

London Chingford, North Circular
Walthamstow Avenue
Chingford
London
E4 8ST

Access in Summary

Accommodation

There are 5 accessible rooms, 2 of which have a connecting room. None of the rooms have a hoist facility. All of the accessible rooms have ensuite bathrooms with an accessible shower only.

Car Parking/Drop Off

The car park has 5 accessible parking bays, none of these are blue badge holders. These are located outside the main entrance, from the parking bay there is a moderate ramp which leads up to the main entrance.

Public Transport

There are bus stops nearby, which are located outside Walthamstow Stadium which is a short distance from the hotel itself. The route is accessible with crossing points that have dropped kerbs and tactile paving on the way to the Hotel.

Access into Hotel

The approach to the hotel is on level access. The door at the main entrance is a double automatic sliding door which is suitable for wheelchair users. The entrance area has a good level of circulation.

Circulation

The general circulation in the hotel is good. There is a lot of room between chairs and tables to allow wheelchair users to move around freely.

Reception

The reception area is located next to the main entrance, the reception desk has a low counter for a wheelchair user. There is a seating area which is located in the reception areas. Seats are suitable for a wide range of users. The lighting in the reception is good, and there is an induction loop.

Bars

The hotel bar is next to the reception, it has stools which are located at the bar itself. The bar is quiet, there is extra seating which is located in the main bar area. The seating is suitable for a wide range of users. The route to the bar and the bar area is level access. There are no entrances as it is all open plan.

Restaurants

The restaurant in the hotel shares the same seating area and is part of the bar. Customers can order their food at the bar or a member of staff will take their order at the table. The route from the main reception to the restaurant is level access.

Health Club

There is no health club at this hotel.

Business Facilities

There is a business facility at the hotel which is located a short distance from the main reception. There is only one conference room which is located opposite the main reception. The route from the reception to the conference room is level access.

Staff: Languages spoken

Staff at the hotel will help customers by assisting them to their rooms or seating and taking orders at your table for foods etc. The staff can speak a number of languages, including: German, Zimbabwean, French and Polish.

Access Symbols Explained:


  • Assistance dogs welcome Assistance dogs are welcome in our premises.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Alternative service available We provide alternative services to improve access for disabled customers, please ask staff for more details.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Accessible baby changing facilities Accessible baby changing facilities are available.
  • Alternative Languages available Alternative languages available
  • Accessible Bedroom Available
Hotel View
Main Entrance
Reception
Accessible Bedroom
Restaurant Area
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