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Express By Holiday Inn

Location Details

Address

London - Earl's Court
295 North End Road
London
W14 9NS


t: 0800 40 50 60

Facilities for the visually impaired or blind Assistance dogs welcome Assisted wheelchair access Facilities for the mobility impaired Customer toilet facilities Accessible toilets Facilities for hard of hearing people. Induction loop available Customer parking facilities Accessible car parking Intercom outside of the premises Staff assistance available Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low Reception/Information counters available. Automatic doors present Customer lift provided Accessible lift provided Alternative service available Baby changing facilities Alternative languages available. Roll-In Shower Available Accessible Bedroom Available

Access information: Direct Enquiries Assessed
 
AA Approved
Holiday Inn Express Logo

Access in Summary

Accommodation

The hotel has five accessible rooms all on the first floor and within a short distance of the lift. All of the rooms are interconnecting and have ensuite showers.

Car Parking/Drop Off

The car pack is situated at the rear of the hotel. It is a short distance from the main entrance. The route to the hotel is level.

Public Transport

There is a bus stop outside of the main entrance. The route from here to the entrance is level.

Access into Hotel

The entrance to the hotel is located just off of Thaxton Road. The entrance itself has two automatic double sliding doors which are suitable for a wheelchair user.

Circulation

The general circulation of the hotel is good with lots of open spaces and room between tables to allow a wheelchair to pass through. All of the doors are suitable for all users.

Reception

The reception desk is suitable for wheelchair users it has a low counter on one side. There is a wide range of seating available in the reception area. The reception desk also has an induction loop which is well signed.

Restaurants

The Bar and Restaurant at the hotel is a buffet service. It is a short distance from the main reception and there is level access. There is a wide range of seating at the restaurant and bar that will suit all people. The entrance to the restaurant and bar is open plan. The lightings suitable for its intended use.

Health Club

There is no health club at this hotel.

Business Facilities

There is a business point at the hotel which is a short distance from the main reception the route to this has level access. The business point has 2 PC's which allow guests to search the internet. The hotel also has 2 conference rooms which are the Kensington suite and the Chelsea suite. These can be used as two separate rooms or one larger room. Both are located near to reception.

Staff: Languages spoken

Staff will assist by helping with payment at reception, by reading menus to the guests and assisting guests to their rooms. Staff speak a number of languages these are, Polish, Russian, Lithuanian, Sri Lankan, Spanish, Italian, Arabic, Punjab and Hindi.

Access Symbols Explained:


  • Facilities for the visually impaired or blind We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assistance dogs welcome Assistance dogs are welcome in our premises.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Intercom outside of the premises An intercom is available at the entrance providing communication with our staff.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Alternative service available We provide alternative services to improve access for disabled customers, please ask staff for more details.
  • Baby changing facilities We provide baby changing facilities.
  • Alternative Languages available Alternative languages available
  • Roll-In shower available Roll-In Shower Available
Main Entrance
Main Entrance
Reception Counter
Reception Counter
Restaurant Area
Restaurant Area
Accessible Bedroom
Accessible Bedroom
Accessible Bathroom
Accessible Bathroom