Express By Holiday Inn

Express By Holiday Inn

London - Stratford
196 High Street
Stratford
London
E15 2NE

t: 0800 40 50 60
f: 020 8536 8036

Assistance dogs welcome

Assisted wheelchair access

Non assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Sign language for deaf people

Facilities for hard of hearing people.

Induction loop available

Customer parking facilities

Accessible car parking

Staff assistance available

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Low Reception/Information counters available.

Customer lift provided

Accessible lift provided

Parent with pushchair access

Baby changing facilities

Accessible baby changing facilities

Alternative languages available.

Roll-In Shower Available

Accessible Bedroom Available

All areas in the hotel are accessible areas, this includes meeting rooms.

Access information:
Direct Enquiries Audited

Internet Area

Click on the image above to view a 180 degree image

Lobby and Reception Area

Internet Area

There is sufficient space to write or sign documents on the counter.

There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

Reception

Wheelchair users can access all visitor areas and move around without obstruction.

The reception desk is accessible and free from unnecessary clutter and signage.

There is clear signage highlighting the location of reception.

There is seating available within the reception area.

There is a range of seating styles to suit all users.

The reception desk is at an appropriate height and specification for a wheelchair user and/or a seated person.

There is an induction loop available.

Literature is not available in large print.

There is no literature available in Braille.

Literature is not available in an audio format.

A sign language interpreter cannot be provided.

Literature is not available in alternative languages.

There are members of staff who can speak alternative languages.

There is sufficient space to write or sign documents on the counter.

There is a Chip and Pin Machine available.

The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.

If customers are unable to use chip and pin due to their disability, there are other arrangements available.
Staff will assist with any payment.

Passenger Lift

Name Passenger Lift

The lift car dimensions are sufficient for a wheelchair user and their companion.

The lift doors open to a minimum width of 800mm.

The lift controls are at an accessible height.

The lift has audible announcements.

There is a visual display indicating level information.

There are alarm buttons fitted with visual acknowledgement.

The lift does not have a separate entrance and exit door.

There are no handrails within the lift.

Telephones

The telephones are located where there is minimal background noise.

The telephone can be used by both standing users and wheelchair users.

Textphone facilities are available.

Vending machines

Wheelchair users can access and turn around in front of the vending machine.

The controls are within the recommended height specification.

The control buttons are easy to operate.

There are staff members trained to give assistance if required.

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