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Location Details

Address

London - Stratford
196 High Street
Stratford
London
E15 2NE


t: 0800 40 50 60
f: 020 8536 8036



Assistance dogs welcome Assisted wheelchair access Facilities for the mobility impaired Customer toilet facilities Accessible toilets Sign language for deaf people Facilities for hard of hearing people. Induction loop available Customer parking facilities Accessible car parking Staff assistance available Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low Reception/Information counters available. Customer lift provided Accessible lift provided Parent with pushchair access Baby changing facilities Accessible baby changing facilities Alternative languages available. Roll-In Shower Available Accessible Bedroom Available
All areas in the hotel are accessible areas, this includes meeting rooms.

Access information: Direct Enquiries Assessed
 
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Access in Summary

Accommodation

The hotel has six accessible rooms. These are spread out over different floors starting on the first. All accessible rooms have interconnecting rooms. All accessible rooms have an accessible shower.

Car Parking/Drop Off

The car park is located at the rear of the hotel together with the drop off point. The car park has three accessible parking bays, all of which are located directly outside of the rear entrance doors.

Public Transport

There is a bus stop about 80 metres from the hotel this bus stop is on the same side of the road as the hotel.

Access into Hotel

The hotel has two entrances that lead to the main reception, the first is on the main high street. The doors are double, opening inwards with plenty of room to allow a wheelchair to pass through. The second entrance is in the car park, this entrance has double, sliding automatic doors that are suitable for wheelchair users. This entrance is off of Carpenter Road.

Circulation

The general circulation at the hotel is good and offers a range of open areas and seating at different heights. The corridor widths are adequate and the lighting is suitable for the intended use.

Reception

The reception counter is available at two heights, one being lower to allow a wheelchair user to make payments. There is also a wide range of seating available in the reception area to suit a wide range of guest. The reception counter has an induction loop and there is also good signage to highlight this.

Bars

The bar/restaurant is a quiet area which is open plan throughout. It offers a buffet service breakfast only but has plenty of seating at a range of different heights.

Restaurants

The bar/restaurant is a quiet area which is open plan throughout. It offers a buffet service breakfast only but has plenty of seating at a range of different heights.

Health Club

This hotel has no health club or gym.

Business Facilities

The hotel has one conference room which is situated a short distance from the reception. The entrance doors are double, opening in with a vision panel. There is also plenty of seating at a range of different heights within the conference room.

Staff: Languages spoken

Staff will assist with payment, bringing food to your table and assisting you in anyway they can. Staff speak a number of languages these include French, Hindi, Lithuanian, Spanish, Italian and Mexican.

Access Symbols Explained:


  • Assistance dogs welcome Assistance dogs are welcome in our premises.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Sign language for deaf people We offer a sign language service; please ask our staff for full details.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Accessible baby changing facilities Accessible baby changing facilities are available.
  • Alternative Languages available Alternative languages available
  • Roll-In shower available Roll-In Shower Available

Accessible entrance


Accessible parking


Accessible Toilet


Accessible bedroom


Restaurant