|
| Do you or your staff offer assistance
to any customer who may require it?
|
Yes |
|
| Have any of your staff had disability
equality training?
|
No |
|
| Do any of your staff speak an
alternative language? |
Yes |
If yes, what languages do they speak?
Polish, Lithanian, French. |
|
|
| Do you have your own car park?
|
No |
|
| Is there a drop-off point close to the
main entrance?
|
No |
|
| Is the outside of the building well
lit?
|
Yes |
|
| Is there anything about the approach to
your building that may cause difficulty for customers?
|
No |
|
| Do you have more than one entrance into
your building?
|
Yes |
| What is the most accessible entrance
for wheelchair users?
|
Main |
| [Main Entrance] Is the access level or
is there a ramp at the entrance?
|
Ramp |
| [Main Entrance] Do you have an intercom
to attract attention?
|
Yes |
|
| [Main Entrance] Are there any steps
into your building?
|
Yes |
| [Main Entrance] How many steps?
|
1 |
| [Main Entrance] Do these steps have
handrails?
|
No |
| [Main Entrance] Do you have
temporary/portable ramps?
|
Yes |
|
| [Main Entrance] Do you have double or
single entry doors?
|
Double |
| [Main Entrance] Are doors left open?
|
No |
| [Main Entrance] Are doors automatic?
|
No |
| [Main Entrance] Are doors spring
loaded?
|
Yes |
| [Main Entrance] Do doors open in or
out?
|
Out |
| [Main Entrance] Are doors revolving?
|
No |
| [Main Entrance] Are the doors glass?
|
Yes |
| [Main Entrance] Do doors have vision
panels?
|
Yes |
|
| [Main Entrance] If children are
welcome, can a parent with a pushchair or pram enter your building unaided?
|
Yes |
|
| [Main Entrance] Can a wheelchair user
enter your building unaided?
|
No |
If a wheelchair user would need
assistance to enter your building, what assistance or alternative service would
you be able to offer?
Staff can see customers approaching the building and will offer assistance with the entrance doors. |
|
|
| Once inside your building can a
wheelchair user get to use all customer areas or make use of your service
unaided?
|
Yes |
| Are customers with mobility impairments
able to enter and use your service or purchase goods without assistance?
|
Yes |
|
| Do you offer an alternative service?
|
Yes |
Please detail what service you are able
to offer?
Customers can pre-order their food for take-away but no home delivery. |
|
|
| Once inside can a wheelchair user get
to payment counters (for example low counters) or can you provide an
alternative such as portable chip and pin machine, lap trays or clipboard?
|
Yes |
| Once inside can a wheelchair user get
to the reception/information counter (for example low counters)?
|
Yes |
|
| Is your business on more than one
floor?
|
No |
|
| Do you have any customer areas that
people will have to use steps?
|
No |
|
| Do you have an area where people can
sit down and rest should they need to?
|
Yes |
|
| What alternative formats can you
provide literature or advertising material in:
|
Large Print
|
| Can you provide any service or facility
for partially sighted or blind people?
|
Yes
|
What service or facilities do you have
for partially sighted or blind users?
Large Print Menus are available. |
|
|
| Have you got any induction loops for
hard of hearing people?
|
Yes |
| Can you offer any sign language
interpreters?
|
No |
| Can you offer any other service or
facility for hard of hearing people or deaf people?
|
No |
|
| Do you offer customer toilets?
|
Yes |
| Have they been adapted to allow a
wheelchair user to use them?
|
Yes |
| Is the access to the toilets kept
clear?
|
Yes |
| Are the toilets on level access?
|
Yes |
| Are the toilet doors automatic?
|
No |
| Do toilet doors open In, Out or
Sliding?
|
In |
| Can a wheelchair user get in and shut
the door?
|
Yes |
| Can a wheelchair be reversed alongside
the toilet?
|
Yes |
| Is there room for a large electric
wheelchair?
|
Yes |
| Are there grab rails present?
|
Yes |
| Is the toilet roll holder within easy
reach?
|
Yes |
| Is there an assistance alarm present?
|
Yes |
|
| Do you provide baby changing
facilities?
|
Yes |
| Are these facilities accessible for a
wheelchair user?
|
Yes |
| Is the baby changing facilities low
enough for a wheelchair user?
|
Yes |
| Where are your baby changing facilities
located?
|
Unisex Accessible toilet |
|
Fire Evacuation, for disabled customers
in the event of a fire:
We would assist the needs of disabled customers in every way possible, to make sure the safety of all cusotmers is at a maximum, with the use of the ramp and the opening of the double doors for a more effective departure. |
|
|
| Is there anyone within your business
specifically responsible for disabled access?
|
No |
|