Guoman The Royal Horseguards

Location Details

Address

2 Whitehall Court
London
SW1A 2EJ


t: 0871 376 9033
f: 0871 376 9133

Access in Summary

Public Transport

The Embankment London Underground Station is situated within 350 metres of the Hotel, In addition buses run frequently along Northumberland Avenue and Whitehall.

Car Parking/Drop Off

There is a drop off area directly outside the Entrance to the Hotel. The Hotel Concierge staff will, by prior arrangement, take guests cars to the local NCP Car Park which is approximately 500 metres away.

Access into Entrance

The Hotel Entrance is on level access and through a set of double doors, the Entrance then leads directly into the Reception Lobby. There are staff present at the Entrance to offer assistance if needed.

Reception

The Reception Desk is located on the left hand side as you enter the Main Entrance. There is an Induction Loop and Chip and Pin Machine available. Staff can also communicate in the following languages Russian, Latvian, Spanish, Portuguese, Hindi, Algerian French Hungarian, Polish, Filipino, Ghanaians, Nigerian and Ugandan.

Restaurant/Bar

The One Twenty One Two Restaurant - In commemoration of the hotel's former neighbour, Scotland Yard, this restaurant is named after its universally-famous telephone number, Whitehall 1212. One Twenty One Two attracts discriminating gourmets from around the world. With fine wines and exemplary service, One Twenty One Two is contemporary dining at its very best. In recognition of this fact, the restaurant has been awarded a coveted AA Rosette for the quality of its food, and the care and finesse with which it is prepared. Opening hours are Mon – Fri 06.00 - 10.00 breakfast, Sat- sun 07.00 – 11.00 breakfast, Daily 12.00- 14.00 lunch & Daily 17.30 – 22.00 dinner Enquiries/Reservations, please call: 020 7451 9333.

Accommodation

The Hotel offers 3 Accessible En suite Bedroom, all with a shower/bathroom facility. The Hotel has a total of 281 luxurious guest bedrooms, many with magnificent views over The Thames. The rooms have been designed to represent the regal and prestigious heritage of the property, with contemporary facilities and features. They provide facilities including flat-screen TVs in the bedroom and bathroom, complimentary BT Openzone wireless internet access, iPod docking stations with surround sound, Egyptian cotton bed linen and Elemis toiletries in every room. A business centre and Gym workout room are available for residents.

Access To All Areas

The Passenger Lifts offer access to all Upper Floors, there are also stairs located within the Lobby area that also offer access to all Upper Floors.

There is a portable ramp that gives access from the Reception Lobby to all other areas, staff will assistance guests with this service.

Fitness Room

There is a Fitness Room located on the 8th Floor with a selection of Cardiovascular Machines.

Business Facilities

There is a Business Centre located on the Ground Floor of the Hotel offers internet and printing facilities.

Facilities

There is a complimentary Concierge service available adjacent to the Reception Desk. Concierge Staff will assist guests with transport, booking tickets and any other queries they may have.

There is complimentary Internet Access available on the Ground Floor.

The Accessible Toilet is located near the Passenger Lifts and is well signed. It offers drop down rails and space to manoeuvre.

Access Symbols Explained:


  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Temporary ramp available We provide temporary ramps to improve access to the building.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Alternative Languages available Alternative languages available
Public Transport.
Drop Off Area.
Access into Entrance.
Reception.
One Twenty One Two Restaurant.
Accessible Bedroom.
Passenger Lifts to all Upper Floors.
Portable Ramp.
Fitness Room.
Business Centre.
Concierge.
Internet Access.
Accessible Toilet.
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