Hilton Canary Wharf

Hilton Canary Wharf

South Quay
Marsh Wall
London
E14 9SH

t: 44 (0) 20 3002 2300
f: 44 (0) 20 3002 2350

Assistance dogs welcome

Assisted wheelchair access

Non assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Facilities for hard of hearing people.

Induction loop available

Customer parking facilities

Accessible car parking

Staff assistance available

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Low Reception/Information counters available.

Automatic doors present

Customer lift provided

Accessible lift provided

Parent with pushchair access

Alternative languages available.

Accessible Bath Available

Accessible Bedroom Available

Access information:
Direct Enquiries Audited

Visit Britain 4 star

Executive lounge

Click on the image above to view a 180 degree image

There were two pc's within the executive lounge.

Executive lounge Entrance

One of the doors was held open at the time of assessment

There is level access to the entrance.

There is a double door. Opens out.

The door opening is wide enough for all users.

There is adequate space available alongside the leading edge for a wheelchair user to open the door while clear of door swing.

The threshold is level.

The doors and side panels have vision panels.

The door handles are easy to grip and operate.

The handles are within reach of all users.

The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

Counters & Service Desks

The counter heights suit both seated and standing users.

There is a provision on both sides for wheelchair users.

There is sufficient space to write or sign documents on the counter.

There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

There is an induction loop with a speech enhancement system.

General Area

The clear widths are adequate.

There is adequate lighting.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

Seating

The seats are stable with armrests and available in different heights.

There is space for a wheelchair user to pull up alongside a seated companion.

There is space for an assistance dog to rest.

Signage

The signs are in a logical position.

Lighting

The level of lighting is sufficient for the intended use.

Acoustics

The background noise is kept to a minimum level.

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