Hilton Canary Wharf

South Quay
Marsh Wall
London
E14 9SH

t: 44 (0) 20 3002 2300
f: 44 (0) 20 3002 2350

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Low Reception/Information counters available.

Access information:
Direct Enquiries Audited

Accessible Changing room and toilet

Click on the image above to view a 180 degree image

A wheelchair user can access the changing facility and all areas within.

There are lockers within the changing area that are accessible for a wheelchair user.

There is an accessible unisex changing cubicle.

There is an emergency assistance alarm pull cord located within the cubicle.

The locks on the cubicle doors or accessible changing areas are easy to use and can be opened from the outside in the event of an emergency.

There is an accessible shower.

The shower has a fold down bench seat.

The shower controls are at an accessible height.

There is a flexible hand shower at an accessible height.

General Area

The clear widths are adequate.

There is adequate lighting.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

Lighting

The level of lighting is sufficient for the intended use.

Acoustics

The background noise is kept to a minimum level.

Accessible WC and changing room

There is an accessible WC facility.

The door width is adequate.

There is sufficient space available outside of the toilet compartment to manoeuvre and open the door.

The compartment is large enough to allow manoeuvring into position for frontal, lateral, angled and backward transfer.

Some customers may find the door pressures too heavy. The hotel is aware of this and is reviewing the pressures. Should you require assistance please speak to a member of staff.

The hand-washing, drying facilities and toilet paper are within easy reach of someone seated on WC.

The taps and flushes are accessible and easy to use.

The water temperatures are limited, and are at a safe temperature.

The overall provision and positioning of sanitaryware and accessories is suitable.

There are grab rails which are positioned correctly.

The door controls, lock and light switch are easy to reach and operate.

The assistance alarm provided, is complete with cord to the floor, reset button and visual and audible alarm.

There are slip-resistant floors throughout.

Surfaces and fixtures provide effective visual contrast.

Hilton Canary Wharf