Hilton London Heathrow

Hilton London Heathrow

Terminal 4
Heathrow Airport
Hounslow
Middlesex
TW6 3AF

t: 0208 759 7755
f: 0208 759 7579

Assistance dogs welcome

Assisted wheelchair access

Non assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Facilities for hard of hearing people.

Induction loop available

Customer parking facilities

Accessible car parking

Staff assistance available

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Automatic doors present

Customer lift provided

Accessible lift provided

Parent with pushchair access

Baby changing facilities

Alternative languages available.

Roll-In Shower Available

Accessible Bedroom Available

Access information:
Direct Enquiries Audited

Visit Britain 4 star

Brassiere

Click on the image above to view a 180 degree image

The restaurant has Table Service. The restaurant is a Buffet Service.

The self service counter is accessible.

Staff will assist customers by carrying their food from the counter to the table.

Highchairs are not available.

Booster seats are not available.

There is enough space for a wheelchair user to pass freely between tables.

A wheelchair user can sit at the table without having to transfer to a chair.

There is sufficient clearance under the table for a wheelchair user to sit comfortably.
Table height measured at 76mm.

Entrance to Brassiere

There is level access to the entrance.

There are no doors or is open plan.

The threshold is level.

General Area

The clear widths are adequate.

There is adequate lighting.

Buffet

The counter heights suit both seated and standing users.

There is a provision on both sides for wheelchair users.

There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

Seating

The seats are stable with armrests and available in different heights.

There is space for a wheelchair user to pull up alongside a seated companion.

There is space for an assistance dog to rest.

Signage

The signs are in a logical position.

Lighting

The level of lighting is sufficient for the intended use.

Acoustics

The background noise is kept to a minimum level.

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