Hilton London Heathrow

Hilton London Heathrow

Terminal 4
Heathrow Airport
Hounslow
Middlesex
TW6 3AF

t: 0208 759 7755
f: 0208 759 7579

Assistance dogs welcome

Assisted wheelchair access

Non assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Facilities for hard of hearing people.

Induction loop available

Customer parking facilities

Accessible car parking

Staff assistance available

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Automatic doors present

Customer lift provided

Accessible lift provided

Parent with pushchair access

Baby changing facilities

Alternative languages available.

Roll-In Shower Available

Accessible Bedroom Available

Access information:
Direct Enquiries Audited

Visit Britain 4 star

Accessible changing room

Click on the image above to view a 180 degree image

There is an accessible toilet and a baby change unit inside the changing room.

A wheelchair user can access the changing facility and all areas within.

There are lockers within the changing area that are accessible for a wheelchair user.

There is an accessible unisex changing cubicle.

There is an emergency assistance alarm pull cord located within the cubicle.

The locks on the cubicle doors or accessible changing areas are easy to use and can be opened from the outside in the event of an emergency.

There is an accessible shower.

The shower has a fold down bench seat.

The shower controls are at an accessible height.

There is a flexible hand shower at an accessible height.

General Area

The clear widths are adequate.

There is adequate lighting.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

Toilets

There is an accessible toilet within the changing cubicle.

There are toilet facilities available.

The toilet is in an accessible location.

The doors are lightweight enough to open easily.

The wash basins are at a suitable height.

The taps are easy to operate.

Signage

The signs are in a logical position.

Lighting

The level of lighting is sufficient for the intended use.

Acoustics

The background noise is kept to a minimum level.

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