Holiday Inn Chessington

Location Details

Address

Leatherhead Road
Chessington
KT9 2NE

Access in Summary

Accommodation

The hotel has seven accessible rooms which are all on the first floor and in close proximity to the lifts. Three of these rooms have connecting rooms and all have ensuite bathrooms, with three of them having baths and the rest have accessible showers.

Car Parking/Drop Off

The car park is a large car park offering 10 accessible spaces which are located next to the main entrance. The route to the main entrance has steps up to the entrance doors, there is also a level pathway at the side of the main entrance to the doors.

Public Transport

There is no public transport close to the hotel.

Access into Hotel

The entrance doors are double, automatic doors that open on approach. The entrance area is undercover.

Circulation

The general circulation of the hotel is very good. The hotel has only been open since July 2006, so every aspect has been taken into consideration.

Reception

The reception area is light with plenty of room to move around. There is a concierge desk which is located opposite the main reception desk. There is also plenty of seating available in the reception area to suit a wide range of guests.

Bars

The Marula Bar is a bar that offers table service. The entrance to the bar is open plan, all routes to the bar are on level access. There is also a range of seating available and the lighting in the bar is good, lighting the walkways and the bar area.

Restaurants

The Langata Restaurant is a quiet restaurant that offers a buffet service. The entrance to the restaurant is on level access, and the restaurant is open plan.

Health Club

The health club at the hotel offers a swimming pool and changing rooms for male and female. In each changing room is an accessible changing facility complete with shower and toilet. All access routes to the health club are on level access.

Business Facilities

The hotel has a business centre which is located on the ground floor opposite the main reception desk. The business centre has a number of board rooms which are all located down a corridor. There is also an accessible toilet as well as men's and women's toilets.

Staff: Languages spoken

Staff will help by assisting customers with payments or with the restaurant buffet service, they will also assist customers to their rooms. Staff members can speak a number of languages, these consist of Arabic, Dutch, English, French, German, Hindi, Hungarian, Polish, Slovak and Spanish.

Access Symbols Explained:


  • Assistance dogs welcome Assistance dogs are welcome in our premises.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Sign language for deaf people We offer a sign language service; please ask our staff for full details.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Alternative Languages available Alternative languages available
  • Accessible bath available Accessible Bath Available
  • Accessible Bedroom Available
Main Entrance
Accessible Parking Spaces
Reception
Accessible Bedroom
Restaurant
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