Holiday Inn

Holiday Inn

Location Details

Address

Holiday Inn London - Brent Cross
Tilling Road
Brent Cross
NW2 1LP

Access in Detail


Hotel lobby
Click on the image above to view a 180 degree image

Reception
Wheelchair users can access all visitor areas and move around without obstruction.
The reception desk is accessible and free from unnecessary clutter and signage.
There is clear signage highlighting the location of reception.
There is seating available within the reception area.
The reception desk is at an appropriate height and specification for a wheelchair user and/or a seated person.
There is an induction loop available.
Literature is available in large print.
There is no literature available in Braille.
Literature is not available in an audio format.
Literature is available in alternative languages.
There are members of staff who can speak alternative languages.
There is sufficient space to write or sign documents on the counter.
There is a Chip and Pin Machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.
If customers are unable to use chip and pin due to their disability, there are other arrangements available.

Seating
The seats are stable with armrests and available in different heights.
The seats in reception are low, however alternative seating is available upon request.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

Internet station
Internet access can be purchased with debit or credit card.
The counter heights suit both seated and standing users.

Passenger Lift
Name Passenger Lift
There are two lifts which provide a level access to all floors.
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift doors open to a minimum width of 800mm.
The lift controls are at an accessible height.
The lift has audible announcements.
There is a visual display indicating level information.
The lift does not have a separate entrance and exit door.
There are handrails within the lift.

Internal doors from lobby to lifts
There is a double door. Opens both in and out.
The doors are held open on magnetic devices
The door opening is wide enough for all users.
There is adequate space alongside the leading edge for a wheelchair user to open the door while clear of door swing.
The threshold is level.
The doors and side panels have vision panels.
The door handles are easy to grip and operate.
The handles are within reach of all users.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

Steps from reception to all floors
Name Steps from reception to all floors
The steps are only used when the lift is out of order or in an emergency evacuation.
The steps incorporate handrails and are of correct specification.
There are no visual contrasts at the top and bottom of the steps.

General Area
The clear widths are adequate.
There is adequate lighting.

Signage
The signs are in a logical position.

Lighting
The level of lighting is sufficient for the intended use.

Surfaces
The floor surface is suitable for the passage of wheelchair users.
The junctions between floor surfaces are correctly detailed and free from height variation.
The floor surfaces are slip resistant.

Acoustics
The background noise is kept to a minimum level.
The quiet and noisy areas are separated by a buffer zone.

Telephones
The telephones are located where there is minimal background noise.
The telephone would not be able to be used independently by a wheelchair user due to the height of the phone.

Cash Machine
Wheelchair users can access and turn round in front of the cash machine.
The controls are within the recommended height specification.
The control buttons are easy to operate.
The instructions are clear and readable.

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