Holiday Inn

Holiday Inn

Holiday Inn London - Heathrow Ariel
118 Bath Road
Hayes
UB3 5AJ

t: 0800 40 50 60

Facilities for partially sighted or blind people

Assistance dogs welcome

Assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Facilities for hard of hearing people.

Induction loop available

Customer parking facilities

Accessible car parking

Intercom outside of the premises

Temporary ramp available

Staff assistance available

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Low Reception/Information counters available.

Automatic doors present

Customer lift provided

Accessible lift provided

Parent with pushchair access

Baby changing facilities

Alternative languages available.

Accessible Bath Available

Accessible Bedroom Available

Access information:
Direct Enquiries Audited

AA Awaiting Grading

Junction Restaurant

Click on the image above to view a 180 degree image

The restaurant is British & Irish.

The restaurant has Table Service. The restaurant is Self Service.

The self service counter is accessible.

Staff will assist customers by carrying their food from the counter to the table.

Braille menus are not available.

Large Print menus are not available.

Pictorial representation menus are not available.

Staff will offer to read the menu.

Highchairs are available.

Booster seats are not available.

There is enough space for a wheelchair user to pass freely between tables.

A wheelchair user can sit at the table without having to transfer to a chair.

There is sufficient clearance under the table for a wheelchair user to sit comfortably.

Restaurant entrance

There is level access to the entrance.

There are no doors or is open plan.

The door opening is wide enough for all users.

The threshold is level.

General Area

The clear widths are adequate.

There is adequate lighting.

Seating

There are seats provided at intervals along the routes and waiting areas.

The seats are stable with armrests and available in different heights.

There is space for a wheelchair user to pull up alongside a seated companion.

There is space for an assistance dog to rest.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

Signage

The signs are in a logical position.

Lighting

The level of lighting is sufficient for the intended use.

Acoustics

The background noise is kept to a minimum level.

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