Holiday Inn

Location Details

Address

Holiday Inn London - Mayfair
3 Berkeley Street
London
W1X 6NE

Access in Summary

Accommodation

There are four accessible bedrooms (103, 105, 107 and 109) which are all located on the first floor close to the lifts. Rooms 103 and 105 have interconnecting rooms. All of the bedrooms have accessible ensuites with a bath.

Car Parking/Drop Off

There is a small car park at the hotel which is on a first come first served basis. The car park can be accessed from Berkeley Street. The car park has one accessible space which is the closest space to the hotel entrance. There is a short route from the space to the entrance via a level courtyard.

Public Transport

There is a bus stop and tube station (Green Park) on Piccadilly and a further bus stop on Berkeley Street. Owing to the pavement arrangements there is currently no route that is suitable for a wheelchair user.

Access into Hotel

The hotel entrance is approached from Berkeley Street. Whilst there is level access from the pavement on Berkeley Street care should be taken as the pavement narrows to 650mm. There is a kerb of 130mm which make this route unsuitable for wheelchair users, parents with pushchairs and the visually impaired. The entrance has a ramp providing level access from the car park and there is a pavement in front of entrance which would constitute as a step. The entrance has a revolving door and a single automatic door. The automatic door is activated via a door control, located to the right of the door at an accessible height.

Circulation

Once inside the hotel all areas are on level access. The bar and restaurant are located close to reception. The meeting rooms and accessible bedrooms are accessible via one of the lifts located next to reception. All areas are bright and spacious and have a good level of circulation.

Reception

The reception is located a short distance from the entrance, within a bright and spacious lobby. The reception counter is 1200mm high and therefore would be unsuitable for a wheelchair user. There is a lower desk within the lobby where a member of staff could assist a wheelchair user. There is a concierge opposite reception and seating close by in the lobby area. Induction facilities are available at reception and concierge. Male and female toilets are located within the reception lobby. The accessible toilet is located on the first floor.

Bars

Nightingales bar and lounge is on level access from the reception lobby. The bar and lounge share the same entrance as the restaurant and during business hours the entrance doors are held open. The bar is on a raised area however there is a full table service in operation. The bar is well lit and there it a range of tables and chairs to suit all users. An induction loop is available at the bar.

Restaurants

Nightingales Restaurant is accessed through Nightingales Bar and Lounge which can be found next to the reception lobby. The restaurant has a full table service in operation and during breakfast there is assistance available for the self service counters. The tables within the restaurant have a clearance of 680mm and therefore may not be accessible to all users. An alternative height table can be made available if required. The restaurant has a good level of lighting and circulation.

Business Facilities

There are two meeting rooms available. The larger of the two rooms is located on the first floor and the smaller room on the seventh. Both rooms are accessible by lift. The rooms can be arranged in a number of formats with the largest room accommodating up to 100 people in a reception style. The accessible toilet is located next to the meeting room on the first floor. A portable induction facility is available for use within either room.

Staff: Languages spoken

The hotel has a good compliment of staff available to provide assistance. A number of languages are spoken at the hotel which include: Afrikaans, Arabic, Chinese, English, French, German, Hindi, Italian, Polish, Portuguese, Russian and Spanish. It is advisable to contact the hotel in advance should a specific language be required.

Access Symbols Explained:


  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assistance dogs Assistance Dogs
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Alternative Languages available Alternative languages available
  • Accessible bath available Accessible Bath Available
  • Accessible Bedroom Available
Accessible Parking
Hotel Entrance
Reception
Nightingales Restaurant
Accessible Bedroom
Accessible Bathroom
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