Holiday Inn

Location Details

Address

Holiday Inn London Brentford Lock
High Street
Brentford
TW8 8AQ

1. Do you or your staff offer assistance to any customer who may require it? Yes
2. Do you have your own car park? Yes
3. How many accessible spaces do you have? 4
4. Is there a drop-off point close to the main entrance? Yes
6. Do you have more than one entrance into your building? No
Please detail the location of the accessible entrance:
The main entrance at the front door is the best entrance. The doors are automatic and the floor is level.
 
14. Do you have an intercom to attract attention? No
15. Do you have double or single entry doors? Double
16. Are doors automatic? Yes
17. Are the doors ALWAYS left open or an open shutter frontage? No
18. Once inside your building can a wheelchair user get to use all customer areas or make use of your service unaided? Yes
19. Are customers with mobility impairments able to enter and use your service or purchase goods without assistance? Yes
20. Once inside can a wheelchair user get to payment counters (for example low counters) or can you provide an alternative such as portable chip and pin machine, lap trays or clipboard? Yes
21. Is your business on more than one floor? Yes
22. Is there a customer lift? Yes
23. Can a wheelchair user use the lift? Yes
24. Do you have any customer areas that people will have to use steps? No
25. Do you have an area where people can sit down and rest should they need to? Yes
27. Have you got any induction loops for hard of hearing people? Yes
28. Do you have an accessible customer toilet that has been adapted for a wheelchair user? Yes
29. Do you provide baby changing facilities? Yes
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