Ibis Hotel Bath Road Hayes

Location Details

Address

112-114 Bath Road
Hayes
Middlesex
UB3 5AL

Access in Summary

Accommodation

The Hotel offers seven accessible bedrooms on 3 floors of the building. The accessible rooms are all located directly opposite the lifts and adjacent to the emergency exit stairwells on floors 2, 3 and 4. There are both double and twin single rooms with ensuite bathroom facilities. Some rooms have a walk in wet room type arrangement others have step in baths with over bath showers. There are a limited number of newly refurbished rooms which have walk in baths with shower facilities. All bathrooms have alarm pull cords and appropriate grab rails. The rooms are relatively small and circulation is limited although clear widths are adequate. All rooms have a writing desk which is at wheelchair accessible height, colour televisions with teletext and a wall mounted alarm system connected to the Hotel’s reception.

Car Parking/Drop Off

The car park has five accessible bays all of which are located close to the main entrance. There is also additional parking at the rear of the hotel.

Public Transport

There are two bus stops on either side of the A4 and are between 200 and 300 metres from the hotel. The route from both of these is step free and there is also a Hotel Hoppa bus that stops on the A4 outside of the hotel.

Access into Hotel

The hotel is just off of the A4 Bath Road. The entrance has a moderate incline that leads to the main entrance doors. The doors are automatic sliding doors. There is also a rear entrance that has a ramp leading up to the doors. The entrance doors are double doors that open outwards.

Circulation

The hotel has a good level of circulation providing wide corridors and plenty of seating. The lighting at the hotel is good defining principles routes. Internal doors at the hotel are suitable for a wheelchair and have vision panels incorporated.

Reception

The reception is a large area with plenty of seating to accommodate guests. The reception counter is light with plenty of room to move around. The reception has two desks one of which is suitable for a wheelchair or seated person. The reception has an induction loop with signage to highlight this.

Bars

The hotel bar is a quiet area that offers table service. The entrance to the bar is open plan and is a short distance from the reception. There is plenty at seating at various heights to suit all guests.

Restaurants

The hotel has one restaurant which is located a short distance from the main reception. The restaurant is the La Table which offers a buffet self service breakfast and table service for lunch and dinner. The entrance is open plan with room to allow a wheelchair to pass through. The restaurant has a wide range seating that is suitable for all types of guests. The lighting is suitable for the intended use and the route to this restaurant is level.

Health Club

There is no gym at this hotel.

Business Facilities

The hotel has an internet area with two PCs that is located a short distance from reception.

Staff: Languages spoken

Staff will assist guests by assisting with payment at reception, helping guests with the buffet in the restaurants and in any way they can. Staff at the hotel speak a number of languages including Arabic, English, French, German, Italian, Maltese, Portuguese, Russian and Spanish.

Access Symbols Explained:


  • Assistance dogs welcome Assistance dogs are welcome in our premises.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Alternative Languages available Alternative languages available
  • Accessible bath available Accessible Bath Available
  • Accessible Bedroom Available
Accessible Parking
Hotel Entrance
Reception
Restaurant
Accessible Bedroom
Accessible Bathroom
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