| Wheelchair users can not access all visitor areas. |
| The reception desk is accessible and free from unnecessary clutter and signage. |
| There is clear signage highlighting the location of reception. |
| There is no seating available within the reception area. |
The reception desk is not accessible. The hotel is aware of this and is reviewing the reception area. Staff will assist customers who require check in.
Some customers may find the desk high the height is 1100 mm. |
| There is no induction loop available at the reception desk |
| Literature is not available in large print. |
| There is no literature available in Braille. |
| Literature is not available in an audio format. |
| A sign language interpreter cannot be provided. |
| Literature is not available in alternative languages. |
| There is sufficient space to write or sign documents on the counter. |