Novotel - London Heathrow

Novotel - London Heathrow

Cherry Lane
West Drayton
Middlesex
UB7 9HB

t: 01895 431431
f: 01895 431221

Facilities for partially sighted or blind people

Assistance dogs welcome

Assisted wheelchair access

Non assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Facilities for hard of hearing people.

Induction loop available

Customer parking facilities

Accessible car parking

Staff assistance available

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Low Reception/Information counters available.

Automatic doors present

Customer lift provided

Accessible lift provided

Parent with pushchair access

Alternative languages available.

Accessible Bath Available

Accessible Bedroom Available

Access information:
Direct Enquiries Audited

Swimming Pool

Click on the image above to view a 180 degree image

Wheelchair users can access the leisure facility and all areas within it.

The surface area around the pool is slip resistant when wet.

There is access to the pool via Steps.

There is a secure handrail on either side of the ramp/steps.

The pool temperature is at a comfortable level.

Stepped Entrance

There is a single door. Opens out.

The door opening is wide enough for all users.

There is adequate space available alongside the leading edge for a wheelchair user to open the door while clear of door swing.

The threshold is level.

The door handles are easy to grip and operate.

The handles are within reach of all users.

The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

Step to pool

Name Step to pool

The steps incorporate handrails and are of correct specification.

There are visual contrasts at the top and bottom of the steps.

Accessible Entrance Entrance

There is level access to the entrance.

There is a double door. Opens out.

The door opening is wide enough for all users.

There is adequate space available alongside the leading edge for a wheelchair user to open the door while clear of door swing.

The threshold is level.

The door handles are easy to grip and operate.

The handles are within reach of all users.

The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

General Area

The clear widths are adequate.

There is adequate lighting.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

Acoustics

The background noise is kept to a minimum level.

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