Access in Summary
Accommodation
The hotel offers 11 accessible rooms situated on different floors of the hotel and located close to the lifts. All have connecting rooms with an accessible toilet and walk in shower facility.
Car Parking/Drop Off
The hotel does not have it's own car park however there are two accessible spaces marked out in the drop off area at the front of the hotel. There is also a small step running along the entrance area of the hotel which is highlighted in places. There is an accessible route with a dropped kerb a short distance away. If the spaces are full for any reason there is parking available at another hotel which is approximately 5-10 minutes away.
Public Transport
Kings Cross St. Pancras is the closest accessible tube station to the hotel and the route from there is accessible. There are a number of bus stops along Euston Road near to the hotel, again the route from these is also accessible.
Access into Hotel
The hotel is located on Euston Road via a level paved road. There are steps and an accessible platform lift leading up to the entrance doors. There is an automatic revolving door at the centre and two single doors, one on either side that open both ways.
Circulation
The circulation around the hotel is very good, corridor widths are adequate and doors are wide enough for all users. There are lifts serving all levels and stepped areas are also supplemented by a platform lift or a portable ramp.
Reception
The reception desk is located just inside the entrance doors. Some users may find the desk high at 1.16m however staff are on hand to offer assistance and a moveable chip and pin machine is available. The lighting around the reception desk and the surrounding area is adequate and there is an induction loop which is well signed. There is also a concierge desk which is located directly opposite reception.
Restaurants
Mirrors Bar and Restaurant is a quiet area offering table service for both food and drink. It is located close to the reception desk where there is an open plane entrance on level access from within the hotel. There is an additional street entrance from Euston Road that is stepped. A lower seating section is located inside the bar that can be accessed via steps or a platform lift.
Health Club
A gym is located on the fifth floor that is accessed via the lifts. The gym and the changing rooms are accessible however the shower, steam room and sauna all have steps leading to them.
Business Facilities
The hotel has a variety of meeting and conference rooms located on different floors. The lower conference rooms have an additional external entrance and are all accessible. The hotel also hosts the Shaw Theatre which is accessible and a provision can be made at the front of the stage for wheelchair users. There is an additional conference area on the 1st floor which is accessed via the lifts. There are also two PC's located in the Connections Room which is next to the bar and restaurant which provides internet access.
Staff: Languages spoken
Staff are friendly, helpful and always on hand to offer assistance in all areas of the hotel. There are a number of different languages spoken so it is advised to call in advance if a particular language is needed to check for availability.