Many of our customers, whether disabled or otherwise, have individual needs when visiting our branches. For some customers, the nature of their disabilities may mean that they experience specific difficulties related to access to our services. As part of our ongoing commitment to Equal Opportunities and the delivery of outstanding personal service, the Post Office™ will endeavour to ensure that disabled customers receive the same standards of service as all other customers.
Post Office™ products and services
Through our branch network, and www.postoffice.co.uk, the Post Office™ offers a wide range of products and services to around 26 million customers who make 44 million visits, and carry out 53 million transactions, every week. Post Office Ltd serves a huge proportion of the UK population and is relevant to all sections of society. Our values are simple: our customers matter most and we want to sell products and services that are important and relevant to them.
As well as the more traditional services you can expect to find at your local Post Office™ branch, such as mail products and government services, the Post Office™ also offers a wide range of financial services, telephony and travel products. Here is a selection of some of the products and services we offer.
- Pensions and allowances
- Bill Payment for utilities, travel etc
- Foreign currency, travellers cheques, passport application checking, travel insurance
- Money transfer
- Home insurance
- Car insurance, motor vehicle licensing
- Pre-paid phone cards and E top ups for mobile phones
- Savings Stamps
- Postal Orders
- Lottery tickets
Our network of Post Office™ branches
The Post Office™ has a larger branch network than all the UK banks and building societies added together, with over 13000 branches across the whole of the UK in towns, cities, the countryside and islands.
Post Office Ltd directly manages around 400 high street branches, with the remainder of the network operated by subpostmasters and franchisees. The majority of Post Office™ products are available at all our branches.
If you have any queries about our services please call our helpline on 0845 7223344.
Thank you for choosing to use Post Office Ltd products and services. By using your Post Office™, you are helping to keep our presence in your community.