Premier Inn

Premier Inn

LONDON Docklands
Excel East
Royal Victoria Dock
London
E16 1SL

t: 0870 238 3322
f: 0207 540 2250

Assistance dogs welcome

Assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Customer parking facilities

Accessible car parking

Staff assistance available

Automatic doors present

Customer lift provided

Accessible lift provided

Parent with pushchair access

Baby changing facilities

Alternative languages available.

Accessible Bath Available

Accessible Bedroom Available

Access information:
Direct Enquiries Audited

Visit Britain Approved

Click on the image above to view a 180 degree image

Reception

Wheelchair users can access all visitor areas and move around without obstruction.

The reception desk is accessible and free from unnecessary clutter and signage.

There is seating available within the reception area.

There is a range of seating styles to suit all users.

The reception desk is not accessible. The hotel is aware of this and is reviewing the reception area. Staff will assist customers who require check in.
Some customers may find the desk high the height is 1.1 metres.

There is no induction loop available at the reception desk

Literature is not available in large print.

There is no literature available in Braille.

Literature is not available in an audio format.

A sign language interpreter cannot be provided.

Literature is not available in alternative languages.

There are members of staff who can speak alternative languages.

There is sufficient space to write or sign documents on the counter.

There is a Chip and Pin Machine available.

The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.

If customers are unable to use chip and pin due to their disability, there are other arrangements available.

Internet Area

There is sufficient space to write or sign documents on the counter.

There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

Cash Machine

Wheelchair users can access and turn round in front of the cash machine.

The controls are within the recommended height specification.

The control buttons are easy to operate.

The instructions are clear and readable.

Vending machines

Wheelchair users can access and turn around in front of the vending machine.

The controls are within the recommended height specification.

The control buttons are easy to operate.

There are staff members trained to give assistance if required.

Powered by Direct Enquiries