Premier Inn

Location Details

Address

LONDON Kew
52 High Street
Brentford
Middlesex
TW8 0BB


t: 0870 990 6304
f: 0870 990 6305
Premier Inn logo

Access in Summary

Accommodation

The hotel has eight accessible rooms with en-suite bathrooms. All the rooms have an accessible toilet and bath facility.

Car Parking/Drop Off

The hotel has a car park with two accessible spaces located nearest to the lower ground entrance of the hotel. Once through the entrance leading from the car park there is a platform lift to gain access to the ground floor and the reception desk. The entrance in the car park has a single door that opens out and there is a button to ring through to reception and a key swipe system.

Public Transport

There are two bus stops located near to the hotel entrance. The route to the entrance from both is accessible.

Access into Hotel

The entrance of the hotel is on the High Street via a level tarmac road. There are double automatic doors that slide open on approach.

Circulation

The corridor widths in the hotel are adequate and the doors suit a number of users. There is lift and stair access to all of the floors.

Reception

The reception desk has a lower level on the left hand side that can be used and there is an induction loop installed. There is a small seating area and the level of lighting is sufficient.

Restaurants

The bar and restaurant is located on the ground floor adjacent to the reception desk. There is level access leading to the entrance doors which open out. There is plenty of seating available and the lighting is sufficient. There is also an outdoor seating area provided which is accessible.

Business Facilities

The hotel has two conference rooms available located on the ground floor. There is level access to the rooms from the reception desk.

Staff: Languages spoken

Staff at the hotel are helpful and very friendly. There are a number of different languages spoken by staff.

Access Symbols Explained:


  • Assistance dogs welcome Assistance dogs are welcome in our premises.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Intercom outside of the premises An intercom is available at the entrance providing communication with our staff.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Alternative Languages available Alternative languages available
  • Accessible Bedroom Available
Accessible Parking
Hotel Entrance
Reception
Restaurant and Bar
Accessible Bedroom
Accessible Bathroom
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