Premier Inn

Location Details

Address

LONDON Heathrow(M4/J4)
Shepiston Lane
Heathrow
Middlesex
UB3 1RW


t: 0870 990 6612
f: 0870 990 6613
Premier Inn logo

Access in Summary

Accommodation

The hotel has six accessible rooms, all of which are located on the ground floor and a short distance from the main reception area.

Car Parking/Drop Off

There are six accessible parking bays all are located near to the main entrance. The route from the accessible bays to the main entrance is level. There is also a drop off point and the hotel hopper, both of these are a short distance and level to the main entrance.

Public Transport

There are a couple of bus stops that are about fifteen minutes from the hotel.

Access into Hotel

The entrance to the hotel is via a moderate incline which leads up to the main entrance doors. The entrance doors are automatic double, sliding doors that are wide enough for a wheelchair user to pass through.

Circulation

The general circulation at the hotel is good with wide corridors and enough room for wheelchairs to pass between tables. The internal doors all have vision panels and are wide enough for a wheelchair.

Reception

The reception counter has plenty of room to sign documents and an adequate amount of seating in the reception area. The reception has an induction loop .

Bars

The hotel has a bar and restaurant incorporated into one. This is a quiet area that serves breakfast in a self service buffet style and dinner as table service. This area is a short distance from the main reception and is level throughout. There is also plenty of seating available at a range of heights.

Restaurants

The hotel has a bar and restaurant incorporated into one. This is a quiet area that serves breakfast in a self service buffet style and dinner as table service. This area is a short distance from the main reception and is level throughout. There is also plenty of seating available at a range of heights.

Health Club

The hotel has ho gym or spa.

Business Facilities

The hotel has an internet area with two PCs. The desk is suitable for a wheelchair or seated person.

Staff: Languages spoken

The staff will help with payment at checking out, reading menus and taking luggage to your room. Staff also speak a number of languages including Latvian, Lithuanian, Polish, Russian, Punjab and Nepalese.

Access Symbols Explained:


  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Intercom outside of the premises An intercom is available at the entrance providing communication with our staff.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Alternative Languages available Alternative languages available
  • Accessible bath available Accessible Bath Available
  • Accessible Bedroom Available
Accessible Parking
Hotel Entrance
Reception
Restaurant
Accessible Bedroom
Accessible Bathroom
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