Premier Inn

Premier Inn

LONDON Wembley
151 Wembley Park Drive
Wembley
Middlesex
HA9 8HQ

t: 0870 990 6484
f: 0870 990 6485

Facilities for partially sighted or blind people

Assistance dogs welcome

Assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Facilities for hard of hearing people.

Induction loop available

Customer parking facilities

Accessible car parking

Intercom outside of the premises

Staff assistance available

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Automatic doors present

Customer lift provided

Accessible lift provided

Parent with pushchair access

Alternative languages available.

Accessible Bedroom Available

Access information:
Direct Enquiries Audited

Visit Britain Approved

Entrance

Click on the image above to view a 180 degree image

Lobby

Entrance

There is weather protection provided.

There is level access to the entrance.

There is a double door. Automatic powered. Sliding.

The door opening is wide enough for all users.

The threshold is level.

The doors are automatic.

Reception

Wheelchair users can access all visitor areas and move around without obstruction.

The reception desk is accessible and free from unnecessary clutter and signage.

There is clear signage highlighting the location of reception.

There is seating available within the reception area.

The reception desk is at an appropriate height and specification for a wheelchair user and/or a seated person.

There is an induction loop available.

Literature is not available in large print.

There is no literature available in Braille.

Literature is not available in an audio format.

A sign language interpreter cannot be provided.

Literature is not available in alternative languages.

There are members of staff who can speak alternative languages.

There is sufficient space to write or sign documents on the counter.

There is a Chip and Pin Machine available.

The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.

If customers are unable to use chip and pin due to their disability, there are other arrangements available.
Staff will assist with payments.

Internet area

The counter heights suit both seated and standing users.

There is sufficient space to write or sign documents on the counter.

Cash Machine

Wheelchair users can access and turn round in front of the cash machine.

The controls are within the recommended height specification.

The control buttons are easy to operate.

The instructions are clear and readable.

The lobby is accessible.

Vending machines

Wheelchair users can access and turn around in front of the vending machine.

The controls are within the recommended height specification.

The control buttons are easy to operate.

There are staff members trained to give assistance if required.

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