Royal Exchange Theatre

St Ann's Square
Manchester
M2 7DH

t: 0161 833 9833

Facilities for partially sighted or blind people

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Access information:
In view of the company


Do you or your staff offer assistance to any customer who may require it?	Yes

Have any of your staff had disability equality training?	Yes

Do you have your own car park?	No
Additional Information about parking Accessible street parking about 200 yards from the entrance.

Is there a drop-off point close to the main entrance?	Yes
Please detail the drop-off point: There is a drop off point outside the stage door, cross the street and St Annes Square/Mary Street.

Is the outside of the building well lit?	Yes

Is there anything about the approach to your building that may cause difficulty for customers?	Yes
Other information about the approach to your building St Annes Stage Door is pedestrianised, therefore wheelchair users can be dropped off right outside.

Do you have more than one entrance into your building?	Yes
What is the most accessible entrance for wheelchair users?	Main
Please detail the location of the most suitable entrance for disabled people: At St Anne's Square.
[Main Entrance] Is the access level or is there a ramp at the entrance?	Level

[Main Entrance] Are there any steps into your building?	No

[Main Entrance] Do you have double or single entry doors?	Double
[Main Entrance] Are doors left open?	No
[Main Entrance] Are doors automatic?	Yes
[Main Entrance] Do doors have vision panels?	Yes

[Main Entrance] If children are welcome, can a parent with a pushchair or pram enter your building unaided?	Yes

[Main Entrance] Can a wheelchair user enter your building unaided?	Yes

Once inside your building can a wheelchair user get to use all customer areas or make use of your service unaided?	Yes
Are customers with mobility impairments able to enter and use your service or purchase goods without assistance?	Yes
Please detail how you would offer these people a service? Same as other service users, would advise seaing nea to front of the stage level.

Do you offer an alternative service?	No

Once inside can a wheelchair user get to payment counters (for example low counters) or can you provide an alternative such as portable chip and pin machine, lap trays or clipboard?	Yes

Is your business on more than one floor?	Yes
Is there a customer lift?	Yes
Can a wheelchair user use the lift?	Yes
Are lift locations clearly signed?	Yes
Additional Information about the floors in the building Seating for wheelchair users on stage level only, access to balconies via stairs

Do you have any customer areas that people will have to use steps?	Yes
If Yes, do they have hand rails for people to use?	Yes
Additional Information about internal steps Seating for wheelchair users on stage level only, access to balconies via stairs

Do you have an area where people can sit down and rest should they need to?	Yes

What alternative formats can you provide literature or advertising material in:	Large Print Audio Tapes Braille
Can you provide any service or facility for partially sighted or blind people?	Yes
What service or facilities do you have for partially sighted or blind users? Audio described performances and Touch tours available.

Have you got any induction loops for hard of hearing people?	Yes
Can you offer any sign language interpreters?	Yes
Please detail if you need to book this service in advance? BSL performances, no need to book in advance.
Can you offer any other service or facility for hard of hearing people or deaf people?	No

Do you offer customer toilets?	Yes
Have they been adapted to allow a wheelchair user to use them?	Yes
Is the access to the toilets kept clear?	Yes
Are the toilets on level access?	Yes
Are the toilet doors automatic?	No
Do toilet doors open In, Out or Sliding?	Out
Can a wheelchair user get in and shut the door?	Yes
Can a wheelchair be reversed alongside the toilet?	Yes
Is there room for a large electric wheelchair?	Yes
Are there grab rails present?	Yes
Is the toilet roll holder within easy reach?	Yes
Is there an assistance alarm present?	Yes

Do you provide baby changing facilities?	Yes
Are these facilities accessible for a wheelchair user?	Yes
Is the baby changing facilities low enough for a wheelchair user?	Yes
Where are your baby changing facilities located?	Unisex Accessible toilet

Do you offer customer fitting rooms?	No

Is there anyone within your business specifically responsible for disabled access?	Yes
Please provide their details: Barry James, Finance and Administrations Director.

Royal Exchange Theatre

Royal Exchange Theatre

Location Details

Address