The Trafalgar Hilton

Location Details

Address

2 Spring Gardens
Trafalgar Square
London
SW1A 2TS

Access in Summary

Public Transport

Buses stop on Cockspur Street almost directly outside the Hotel. Charing Cross London Underground and mainline railway stations are close by, within 300 metres of the Hotel.

Car Parking/Drop Off

The closest car parking is at the City of Westminster Trafalgar pay and display car park to the rear of the Hotel in Spring Gardens.

It is possible to drop off along Penny Gardens directly outside the Hotel. The road surface is level with the pavement.

Access into Entrance

Both Hotel Entrances are within 15 metres of each other. The entrance on Spring Gardens is the accessible entrance as it has a level approach and ramped access to the Reception Lobby. Entry is via manual double doors which open both inwards and outwards.

The Hotel Entrance on Trafalgar Square is at the corner of Spring Gardens and Cockspurs Street. The entrance is approached by 3 steps entering the building via an inward opening, manual, double doors.

Reception

The Reception Area is an open plan style pod in the Bar Area on the Ground Floor. An induction loop is available at the Reception Counter. Many staff at the Hotel speak a second language. Languages spoken include German, French and Spanish. The Concierge is located in the Reception Lobby on the Ground Floor. Concierge can assist with baggage, transport and travel arrangements and provide theatre and entertainment bookings.

Bars

The bar is located on the Ground Floor. Table service is provided and a range of bar meals and snacks are available. The Roof Terrace of the Hotel can only be accessed by a spiral staircase. There are bar and snack facilities.

Restaurants

The menu is regularly updated to reflect fresh produce of the season. Table Service is available.

Accommodation

The Hotel has five Accessible Rooms, there are also interconnecting rooms available. Bedrooms can be arranged in double, twin and single format.

There are showers in all accessible bedrooms. En suite bathrooms have alarm pull cords and some grab rails.

Health Club

The Hotel Gym is located on the Ground Floor with level access.

Access To All Areas

The corridors to the Bedroom Accommodation have good clear widths with plenty of circulation.

There are two passenger lifts providing access to all floors of the Hotel. Stairs can be used as an alternative to all floors of the Hotel.

Business Facilities

The Hotel Business Centre is located on the Lower Ground Floor and can only be accessed by steps. A laptop computer can be made available for visitors unable to access this area.

The Hotel has two function rooms both located on the First Floor and accessible by lifts.

Facilities

These are Accessible Toilet facilities on the Lower Ground Floor. A Baby Change unit is available in the unisex Accessible Toilet on the Lower Ground Floor.

Access Symbols Explained:


  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Alternative Languages available Alternative languages available
  • Accessible Bedroom Available
Transport Links.
Parking.
Drop Off.
Hotel Entrance on Spring Gardens.
Hotel Entrance on Trafalgar Square.
Reception Counter.
Upper Rockwell Bar.
Restaurant.
Accessible Rooms.
En suite.
Gymnasium.
Corridors to Bedroom Accommodation.
Passenger Lifts.
Business Centre.
Example Function Room.
Accessible Toilet.
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