Travelodge City Airport

Location Details

Address

Hartmann Road
Silvertown
London
E16 2BZ


t: 0871 984 6290
f: 0207 474 2671
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Access in Summary

Accommodation

The hotel has seven accessible rooms with en-suite bathrooms. All of the rooms have an accessible toilet and shower facility.

Car Parking/Drop Off

The hotel has a car park with seven accessible spaces located near to the entrance door. The spaces accommodate safe side and rear loading passages and are clearly identified.

Public Transport

There are two bus stops located just outside of the hotel on the main road. The routes to the hotel are accessible from both stops. London City Airport DLR Station is approximately 10 minutes walk from the hotel and is an accessible station.

Access into Hotel

The hotel is located off Hartmaan Road. Once inside the car park which surrounds the front of the hotel there is a dropped kerb outside of the entrance doors. Entry into the hotel is gained via a double set of automatic doors that slide open on approach.

Circulation

There is a good level of circulation around the hotel. The corridor widths are adequate and doors are suitable for all users. There is lift and stair access to each floor and tactile signage.

Reception

The reception desk has one height of 1.1 metres and is located just inside the entrance doors. There is seating provided close to the desk and an induction loop is installed which is well signed.

Bars

The Bar Cafe is located next to the reception lobby and there is level access leading to the open plan entrance. There is seating provided in a variety of styles and the area is well lit.

Staff: Languages spoken

Staff at the hotel are very friendly and helpful offering assistance where possible. There are a number of different languages spoken throughout the hotel staff.

Access Symbols Explained:


  • Assistance dogs welcome Assistance dogs are welcome in our premises.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Alternative service available We provide alternative services to improve access for disabled customers, please ask staff for more details.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Alternative Languages available Alternative languages available
  • Accessible Bedroom Available
Accessible Parking
Hotel Entrance
Reception
Bar Cafe
Accessible Bedroom
Accessible Bathroom
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