Access in Summary
Accommodation
The hotel has 19 accessible rooms. All have en suite bathrooms that have an accessible toilet and shower. There were also a number of ambulant disabled rooms that provide an extra handrail in the shower and visual alarm warnings in both the bedroom and bathroom.
Public Transport
There are bus stops located nearby including one that is directly outside the entrance doors. The route from bus stop D is not accessible as there is a kerb to overcome.
Access into Hotel
The hotel is located on City Road via a level tarmac road. The entrance has double automatic doors that are activated by a push button which is at an accessible height.
Circulation
The circulation around the hotel is good. There are lifts and stairs to all floors. Corridor widths are adequate and doors are suitable for all users.
Reception
The reception desk is located just inside the entrance height. The desk and Surrounding area is well but and induction loop is fitted.
Bars
The Cafe is located next to the reception desk and has an open plan entrance. The bar itself his a counter that can be adjusted to an accessible height. The level of lighting is sufficient and there is a variety of seating provided.
Staff: Languages spoken
Staff are helpful and friendly, offering assistance where possible. There are a number of different languages spoken.