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YHA St Pancras
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YHA St Pancras
Access
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YHA St Pancras
Location Details
Address
79-81 Euston Road
London
NW1 2QE
t:
020 7388 9998
f:
020 7388 6706
Access information:
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Access in Summary
Access in Detail
Access in Detail
Reception lobby and lounge
Click on the image above to view a 180 degree image
Reception
Wheelchair users can access all visitor areas and move around without obstruction.
The reception desk is accessible and free from unnecessary clutter and signage.
There is clear signage highlighting the location of reception.
There is seating available within the reception area.
There is a range of seating styles to suit all users.
The reception desk is not accessible. The hotel is aware of this and is reviewing the reception area. Staff will assist customers who require check in.
Some customers may find the desk high. The height is 1105mm.
There is an induction loop available.
Literature is not available in large print.
There is no literature available in Braille.
Literature is not available in an audio format.
A sign language interpreter cannot be provided.
Literature is not available in alternative languages.
There are members of staff who can speak alternative languages.
There is sufficient space to write or sign documents on the counter.
There is a Chip and Pin Machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.
If customers are unable to use chip and pin due to their disability, there are other arrangements available.
Internet station
The counter heights suit both seated and standing users.
There is a provision on both sides for wheelchair users.
Vending machine
Wheelchair users can access and turn around in front of the vending machine.
The controls are within the recommended height specification.
The control buttons are easy to operate.
There are staff members trained to give assistance if required.
Vending machine
Wheelchair users can not access and can not turn around in front of the vending machine.
The controls are not within the recommended height specification.
The control buttons are easy to operate.
There are staff members trained to give assistance if required.
Telephones
The telephones are located in an area where there is background noise.
The telephone would not be able to be used independently by a wheelchair user due to the height of the phone.
General Area
The clear widths are adequate.
There is adequate lighting.
Surfaces
The floor surface is suitable for the passage of wheelchair users.
The junctions between floor surfaces are correctly detailed and free from height variation.
The floor surfaces are slip resistant.
Seating
There are seats provided at intervals along the routes and waiting areas.
The seats are stable with armrests and available in different heights.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.
Signage
The signs are in a logical position.
Lighting
The level of lighting is sufficient for the intended use.
Acoustics
The background noise is kept to a minimum level.
Means of Escape
All ground-floor exit routes are accessible to all, including wheelchair users.
Disabled refuges are clearly identified.