Chelsea Building Society

Chelsea Building Society

Location Details


25 Staines Road West
TW16 7AB

Opening Times:

Monday  09.00 - 17.00
Tuesday  09.00 - 17.00
Wednesday  09.30 - 17.00
Thursday  09.00 - 17.00
Friday  09.00 - 17.00
Saturday  09.00 - 12.00
Closed 09.00 to 09.30 on Wednesday for staff training

Why choose Chelsea?
If you choose to do business with us you are benefiting from over 125 years of experience.  You will have the comfort of knowing you are dealing with the country’s fifth largest building society that has assets in excess of £13 billion.
We want everyone to be able to access the same quality service.  Being a part of Direct Enquiries website helps us towards achieving our aims.  We aim to be honest about the accessibility of our products, services and branch network and the range of these you can expect when you visit one of our branches or do business with us in any way.
We recognise that Chelsea has a commitment wider that provision of good quality products and services.  In order to survive in a growing and competitive market we have a comprehensive programme to address these responsibilities.  We call this our dedicated Corporate Responsibility programme.  You can access information on our commitment to the following areas at
Our market
Our workplace
Our environment
Our community
Information can also be received by contacting or by contacting Liz Hunkin, Corporate Responsibility Manager on 01242 271464.
For details of our community support and sponsorship programme contact Sally Davies, Corporate Responsibilty and Community Support Officer on 01242 271380.  Application forms can also be downloaded at


Access Symbols Explained:

  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Alternative service available We provide alternative services to improve access for disabled customers, please ask staff for more details.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Alternative Languages available Alternative languages available
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