London Marriott Hotel West India Quay

London Marriott Hotel West India Quay

Location Details


22 Hertsmere Road
Canary Wharf
E14 4ED

t: 0207 093 1000
f: 0207 093 1001

Access in Summary

Public Transport

Buses run frequently along the North Colonnade outside Canary Wharf Station. The Closest DLR Station is West India Quay.

Car Parking/Drop Off

The Drop Off area is located directly outside the Entrance, there is a public Car Park available with a daily charge of £15, located on Hertsmere Road, open 24 hours - for information: 0207 5179388.

Access into Entrance

The Entrance into the London Marriott West India Quay Hotel is via an automatic revolving door supplemented by accessible doors on either side, all the doors are on level access.


The Reception Desk and Concierge is located within the Reception Lobby and is available 24/7, there is also seating available for customers near the Reception Desk. Staff can communicate in the following languages French, Spanish, German, Polish, Lithuanian, Portuguese, Italian, Arabic, Indian Dialects, Japanese and Norwegian.


There are 18 Accessible Bedrooms at the London Marriot West India Quay and all have interconnecting twin or king size rooms. The total number of rooms within the Hotel is 279 over 12 floors. Check-in times are from 3:00 pm and Check-out times are before 12:00 pm.

Access to all Areas

The stairs that are located directly inside the Entrance give access to the Ground Floor only.

There is a ramp on the Lower Ground Floor which gives access to the Health Club, Business Centre and Passenger Lifts. Alternatively there are steps that can be used to get to these areas that are well lit and have handrails.

The lifts are located in the Reception Lobby offering access to all upper and lower floors. There are also Passenger Lifts on the Lower Ground Floor and Ground Floor which offer access up to 4th Floor and other Upper Floors.


The Manhattan Bar is a stylish, comfortable environment serving cocktails, coffee and pastries in the lounge or on the piazza, Open for lunch and dinner, and their dress code is Casual.


The Curve Restaurant is located on the Ground Floor, serving Fresh Seafood on the Wharf, Open for breakfast and dinner and the dress code is Casual. Their contact number is 020 7517 2808.

Health Club

The Gym is located within the Health Club and is open 24/7. There is a range of cardiovascular machines and weights available for use. The Platform lift in the Health Club Lobby is designed for independent use and has sufficient space for a wheelchair user and companion. Alternatively guests can use the steps in the Health Club Lobby to gain access to the lower level facilities. There is an accessible toilet located within the Health Club, it has good visual contrast and grab rails present.

Business Facilities

Located on the Lower Ground Floor, the Business Centre is open 24/7 where internet access and secretarial services are available.

Located on the Ground and Mezzanine Floors. The Conference facilities can offer a different seating plan to cater for all needs and equipment is available upon request.


Located off the Reception Lobby on the ground floor there is an accessible toilet that also has a baby change facility situated inside it. There is another accessible toilet located on the Mezzanine floor close to the lifts.

Access Symbols Explained:

  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Alternative Languages available Alternative languages available
Public Transport.
Drop Off area.
Access into Entrance.
Reception and Concierge.
Example Accessible En suite Bedroom.
Stairs to Ground Floor from Entrance.
Access on Lower Ground floor.
Lifts to all Upper and Lower Floors.
Manhattan Bar.
Curve Restaurant.
Business Centre.
Example Conference Suite.
Accessible Toilets.
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